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FAQ

  • The lamp cannot be lit or the brightness is significantly reduced.

    First check whether the power is on and whether the switch is in the on state. If the power is normal, the lamp beads may be damaged, and you need to contact professionals to replace the lamp bead module. At the same time, check whether the line connection is firm to avoid poor contact.
  • The light flickers frequently or the brightness fluctuates.

    This may be due to unstable circuits or power supply voltage fluctuations. Please check whether the circuit connection is firm and ensure that the power supply voltage is stable. If the problem persists, it may be a component failure inside the lamp, and you need to contact after-sales personnel for inspection.
  • The light color is not as expected or there is a color cast.

    This may be due to aging of the light source or contamination of the lens inside the lamp. Try to clean the lens inside the lamp to improve the lighting effect. If the problem is still not solved, you may need to replace the light source or the entire lamp.
  • The lamp makes an abnormal sound during use.

    This may be due to a malfunction in the ballast or motor. Please turn off the power immediately and contact professionals for inspection or replacement of the faulty parts.
  • How to properly maintain the lamp to extend its service life?

    Clean the lamp holder and lampshade regularly to avoid dust and dirt accumulation. Choose the appropriate cleaning method according to the material of the lampshade and avoid using corrosive cleaning agents. At the same time, pay attention to the use environment of the lamp and avoid using it in a humid, high temperature or corrosive environment.

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time 2025-06-19
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